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Phoenix Rewards
Phoenix Rewards
Shop. Earn. Redeem.
Earn points when you shop, join by email or text, connect with Phoenix Crafted, celebrate your birthday, and refer friends. Your VIP tier increases how many points you earn on eligible purchases.
Purchase points grow with your tier
Earn More as You Move Up
Your tier immediately before an eligible order determines the earning rate for that purchase. Qualified spend from the order can move you into a higher tier for future purchases.
| Tier | Annual qualified spend | Purchase earning rate |
|---|---|---|
| Ember | $0+ | 10 points per $1 |
| Flame | $250+ | 12.5 points per $1 |
| Hearth | $750+ | 15 points per $1 |
| Phoenix Elite | $1,500+ | 20 points per $1 |
Purchase points are based on eligible merchandise subtotal. Use your Phoenix Crafted customer account at checkout so the purchase can be connected to your Rewards membership. Returns and refunds can adjust points and qualified spend.
Ways to earn
Every Current Phoenix Rewards Earning Avenue
Shop Phoenix Crafted
10–20 points per $1
Earn on eligible merchandise purchases based on your current VIP tier.
Join by Email
250 points
For a qualifying first-time Phoenix email signup. Awarded once per Rewards member. Rewards membership remains separate from your marketing preferences.
Join by Text
150 points
Text JOIN to (833) 966-4941. Eligible first-time SMS signups receive a one-time 150-point Phoenix Rewards bonus plus a 10% welcome code. If a higher eligible dual-consent welcome offer already applies, that higher entitlement is preserved. Welcome codes expire 30 days after issue. Reply STOP to unsubscribe or HELP for help.
Instagram Follow
100 points
Complete the Instagram activity from your Rewards account. Available once per member after verification.
Facebook Follow
100 points
Complete the Facebook activity from your Rewards account. Available once per member after verification.
TikTok Follow
100 points
Complete the TikTok activity from your Rewards account. Available once per member after verification.
Pinterest Follow
100 points
Complete the Pinterest activity from your Rewards account. Available once per member after verification.
YouTube Follow
100 points
Complete the YouTube activity from your Rewards account. Available once per member after verification.
Birthday Reward
1,000 points
Add your birth month and day to your Rewards profile so Phoenix can recognize your eligible birthday reward. No birth year is required.
Refer a Friend
You earn 1,000 points
Share your Phoenix Rewards referral code. When your referred friend completes a qualifying paid order, your referral reward is issued.
Your friend earns 500 points after that qualifying paid order.
Social follows can add up to 500 points, plus 250 points for a qualifying first-time email signup, 150 points for an eligible first-time SMS JOIN signup, 1,000 birthday points when eligible, referral rewards, and your tier-based purchase points.
Limited-Time Bonus Opportunities
Phoenix Rewards can also offer special bonus-point campaigns from time to time. These are not always active. When a bonus opportunity is available, the current offer and eligibility will appear through Phoenix Rewards or the related Phoenix Crafted promotion.
How Phoenix Rewards Works
- Join or sign in. Keep your balance, tier, earning history, referrals, and available rewards connected to one customer account.
- Earn your way. Shop eligible purchases, complete available email, SMS, and social activities, use your referral code, and keep your birthday profile current.
- Move through VIP tiers. As annual qualified spend grows, your purchase earning rate can increase from Ember through Phoenix Elite.
- Track your progress. See available, pending, and earned activities in your Rewards account.
- Redeem when you are ready. Use available Rewards benefits as your balance grows.
Already a Phoenix Rewards Member?
Sign in to view your current tier and balance, check earning activities, add your birthday, find your referral code, see pending verification, and review what you have already earned.
Rewards availability, qualification, verification, and point values are subject to the current Phoenix Rewards program rules. One-time activities cannot be earned repeatedly. Refunds or returned merchandise may reduce earned points and qualified spend.