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Discover a fragrance designed to make home feel unforgettable, or take the scent quiz for a personalized match.
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Discover a fragrance designed to make home feel unforgettable, or take the scent quiz for a personalized match.
Each Phoenix Crafted candle is hand-poured in small batches in North Carolina. Because every candle is made by hand, slight variations in wax appearance, color, decorative placement, and finish are natural.
Our standard candles are crafted with a premium blend of:
This blend was selected to create a smooth appearance, an inviting fragrance experience, and a clean, even burn when properly maintained.
Please note: Because our blend contains beeswax, these candles are not considered vegan.
A traditional candle experience with a steady flame and quiet burn.
A modern wick option that may produce a gentle crackling sound while burning. Wooden wicks require a shorter trim than cotton wicks and may occasionally need to be relit during the first burn.
Wick availability may vary by vessel, fragrance, and candle size.
Phoenix Crafted offers several vessel styles and sizes. Available options are shown directly on each product page and may include:
The selected vessel may affect wick configuration, burn time, decorative options, and final appearance.
Fragrance strength can vary based on the scent, room size, airflow, vessel, and wick selection. Product descriptions indicate the intended fragrance profile and approximate scent strength whenever available.
For the strongest and most even fragrance experience, allow the wax to melt close to the edges of the vessel during each burn.
Eligible candles may be burned once to evaluate the fragrance. If the scent is not the right fit, contact Phoenix Crafted within 14 days of delivery to request one scent swap for the item. The vessel, wax, and label must remain in good condition. Exclusions and return-shipping terms apply.
Review full scent-swap eligibility and instructions.
Minor differences are part of the handmade process and do not affect the quality or performance of your candle. These may include:
Need help choosing a vessel, wick, size, or fragrance? Email Phoenix@Phoenix-Crafted.com and we will help you select the best option.
Proper candle care helps your candle burn more evenly, last longer, and perform as intended.
Trim the wick to approximately 1/4 inch before lighting.
Trim the wick to approximately 1/8 inch before lighting. Remove loose or charred wood from the top of the wick before relighting.
Always allow the candle to cool completely before trimming the wick.
The first burn helps establish how the candle will perform during future use.
Extinguishing the candle too soon may cause tunneling, leaving unused wax around the sides of the vessel.
Use a candle snuffer when possible. Avoid using water, which can cause hot wax to splatter or damage the vessel.
Allow the candle to cool completely before replacing the lid or moving it.
Discontinue use when approximately 1/2 inch of wax remains at the bottom of the vessel. Burning beyond this point can cause the container to overheat.
The wick may be too long or have too much charred wood at the top. Extinguish the candle, allow it to cool, and trim the wick slightly shorter before relighting.
Carefully remove loose ash or charred wood from the wick after the candle has completely cooled. Do not remove too much of the unburned wood.
On the next burn, allow the wax to melt closer to the edge of the vessel. Avoid short burn sessions whenever possible.
This policy applies to Phoenix Crafted candles, wax melts, tealights and other scented wax products.
Our scented products are hand-poured or prepared in small batches. Processing time may vary depending on product availability, customization and seasonal order volume.
You will receive an order confirmation after checkout and a separate shipping confirmation with tracking information once your package has been transferred to the carrier.
Available shipping methods and estimated delivery times are displayed at checkout.
Delivery estimates begin after processing is complete. Carrier delays, severe weather, holidays and other circumstances outside our control may affect delivery time.
Complimentary standard U.S. shipping is available on qualifying orders of $50 or more after discounts and before taxes.
Wax products may soften or partially melt when exposed to high temperatures during transit.
During warmer months, we may adjust shipping schedules or packaging to reduce heat exposure. Once delivered, bring the package indoors promptly.
If a candle, wax melt or tealight arrives softened, place it upright in a cool room and allow it to return to room temperature before opening or using it. Minor surface changes caused by heat generally do not affect fragrance performance.
Please review your shipping address carefully before placing an order.
If an address needs to be corrected, email Phoenix@Phoenix-Crafted.com as soon as possible. We cannot guarantee that changes can be made after an order enters processing or ships.
Contact us within 48 hours of delivery if your order arrives damaged, severely melted or incorrect.
Please include:
Keep the product and all packaging until the claim has been reviewed.
Fragrance is personal. Eligible candles, wax melts and tealights may qualify for a scent exchange when the fragrance is not the right fit.
Contact us within 14 days of confirmed delivery and wait for approval before returning any product.
Unused and unopened standard products may be considered for return when requested within 14 days of delivery.
Approved products must be returned in unused, resalable condition with original packaging. Customers are responsible for return shipping unless the product arrived damaged or incorrect.
Approved refunds are issued to the original payment method after the returned product has been received and inspected.
Original shipping charges are not refundable unless the order was damaged, defective or incorrect. Bank and payment-provider processing times may vary.
Contact us immediately if you need to cancel an order. Orders that have entered production, been customized or shipped may not be eligible for cancellation.
For assistance, email Phoenix@Phoenix-Crafted.com and include your order number.

Choose your candle size based on the room you are scenting, your preferred fragrance presence, and how often you plan to burn it.
Burn times are approximate. Fragrance, wick type, room conditions, and candle-care habits can affect total burn time.
| Vessel | Wax Weight | Approximate Burn Time | Recommended Space | Wick Information |
|---|---|---|---|---|
| Noir | 10 oz | Approximately 55–65 hours | Bedrooms, bathrooms, offices, entryways and smaller living spaces | Single cotton or wooden wick, depending on the option selected |
| Noir Grande | 14 oz | Approximately 65–75 hours | Living rooms, dining rooms, primary bedrooms and medium-sized open spaces | Cotton or wooden wick, depending on the option selected and fragrance testing |
| Aura | 18 oz | Approximately 80–100 hours | Large living rooms, open-concept spaces, primary suites and statement displays | Multi-wick configuration designed to support the wider vessel |
Our versatile everyday candle size.
The Noir vessel is ideal for everyday burning and works well in smaller and medium-sized rooms. It provides a noticeable fragrance experience without overwhelming the space.
Decorative Noir note: A Noir candle with wax flowers, embeds or other decorative elements remains part of the same 10 oz vessel category. Decorative wax may slightly affect the usable burn time and will naturally melt or shift as the candle burns.
A longer-lasting candle with a more noticeable fragrance presence.
The Noir Grande offers additional wax and a longer burn than the standard Noir. It is an excellent choice for medium-sized rooms and for customers who burn their favorite fragrance regularly.
Our statement candle for larger rooms and extended enjoyment.
The Aura vessel has a wider opening and larger wax capacity, helping create a broader melt pool and a more expansive fragrance experience.
Choose the Noir 10 oz. It is large enough to provide a noticeable fragrance experience without overpowering a smaller space.
Choose the Noir 10 oz for a balanced fragrance presence or the Noir Grande 14 oz for longer burn time and stronger room coverage.
Choose the Noir Grande 14 oz. It offers a longer burn and a more noticeable fragrance presence for central living spaces.
Choose the Aura 18 oz. Its wider vessel and multi-wick design are better suited to larger areas.
Begin with the Noir 10 oz or a Phoenix Crafted Discovery Set before committing to a larger vessel.
Choose the Noir 10 oz for the most versatile gift option. Decorative Noir styles offer additional visual impact while remaining within the same 10 oz size category.
Not every wick type is appropriate for every vessel and fragrance combination. The wick choices available for a particular candle are displayed on its product page.
Burn times are approximate and assume the candle is used and maintained correctly. Actual performance may vary based on:
For the best performance, trim the wick before every use, keep the candle away from drafts and do not burn it for more than four hours at a time.
Stop burning the candle when approximately 1/2 inch of wax remains at the bottom of the vessel.
Email Phoenix@Phoenix-Crafted.com or Give us a call or text us at (336) 501-4286 with the room you are scenting, its approximate size and the fragrance experience you prefer. We will help you choose the most suitable candle size and wick.
From The Fragrance Journal
Explore the guides that best explain this product’s fragrance direction, format, room fit, and care.
Small-format guide
Fragrance guide
Room guide
Care guide
DISCOVER MORE
Learn about the scent, discover where it belongs in your home, and explore related Phoenix Crafted collections.
OUR CRAFT
Every Phoenix Crafted candle is hand-poured in small batches using a coconut soy and beeswax blend, carefully selected fragrance oils, and your choice of cotton or wooden wick.