Discover a fragrance designed to make home feel unforgettable, or take the scent quiz for a personalized match.
What's Included
Gift Set Details
Phoenix Crafted gift sets are thoughtfully assembled to make fragrance gifting feel personal, polished and easy.
Our gift collection may include discovery sets, candle-and-wax-melt bundles, candle-care sets, curated fragrance boxes, seasonal collections and build-your-own gift boxes when available.
What Is Included
The exact products included in each gift set are listed on the individual product page.
Depending on the collection, a gift set may include:
- Full-size candles
- Small-format candles
- Tealights or votives
- Wax melts
- Candle-care tools
- Wax warmers or fragrance accessories
- Printed scent information
- Gift packaging
- Seasonal or limited-edition products
Only the products specifically listed in the product description are included. Decorative props shown in photographs are not included unless clearly stated.
Gift Set Types
Discovery Sets
Discovery sets are designed to help the recipient explore multiple Phoenix Crafted fragrances in smaller formats before selecting a full-size favorite.
A discovery set may include:
- Small-format candles
- Tealights or votives
- Wax melt samples
- A predetermined fragrance assortment
- Customer-selected fragrances when the listing allows
Candle-and-Wax-Melt Bundles
These bundles pair a candle with one or more coordinating wax melts. Depending on the listing, the products may feature the same fragrance or complementary scents selected to be enjoyed together.
Candle-Care Gift Sets
Candle-care gift sets may include a candle with tools such as:
- Wick trimmer
- Candle snuffer
- Wick dipper
- Lighter
- Decorative tray or holder
The exact tools and candle size are listed on the product page.
Curated Fragrance Boxes
Curated fragrance boxes are assembled around a mood, season, fragrance family or gifting occasion.
Examples may include:
- Warm and comforting fragrances
- Fresh and clean fragrances
- Woodland or earthy fragrances
- Floral fragrance collections
- Relaxation or self-care boxes
- Seasonal scent assortments
Some curated boxes have fixed contents, while others may offer limited fragrance choices.
Seasonal Gift Collections
Seasonal gift collections may feature limited-edition fragrances, packaging, decorative elements or products available only during a specific period.
Seasonal sets may not be restocked once sold out.
Build-Your-Own Gift Boxes
When available, build-your-own gift boxes allow customers to select eligible products from a designated collection.
Available products, required quantities, packaging choices and minimum purchase requirements will be shown on the build-your-own gift page.
Product Sizes
The size and wax weight of every included product are listed on the individual gift-set page.
Gift sets may contain a combination of:
- Sample sizes
- Tealights
- Votives
- Wax melt portions
- Standard candles
- Large-format candles
- Full-size accessories
Photographs may show multiple items together for scale, but the written product description is the final reference for quantity and size.
Fragrances Included
Fragrance options vary by gift set.
A set may include:
- Fixed fragrances selected by Phoenix Crafted
- A seasonal assortment
- A fragrance-family collection
- Customer-selected fragrances
- A combination of fixed and selectable scents
When fragrance selection is available, eligible choices appear on the product page before checkout.
Fragrances requested in an order note are not guaranteed unless the product page specifically allows customer selection.
Packaging Style
Gift sets are prepared in packaging appropriate to the products included.
Packaging may include:
- Gift box
- Protective product dividers
- Tissue paper
- Crinkle paper or protective fill
- Ribbon or decorative finishing
- Branded insert or scent card
- Seasonal packaging
- Shipping-safe outer packaging
Packaging colors and decorative materials may vary based on availability, season and the products included.
Substitutions
We make every effort to provide the exact products, fragrances and packaging shown or described.
A substitution may occasionally be necessary because of:
- Limited-edition product availability
- Seasonal packaging changes
- Accessory availability
- Unexpected inventory shortages
- Discontinued packaging materials
Any substitute will be selected to provide a similar or greater value and to preserve the overall purpose, fragrance direction and appearance of the gift set.
We will not substitute a core fragrance or major product without contacting you when the change would materially alter the set.
Total Retail Value
When a total retail value is displayed, it is based on the regular individual selling prices of the included products at the time the gift set is created.
Promotional pricing, temporary discounts and discontinued product prices are not included unless specifically stated.
Retail-value statements are provided only when the comparison can be calculated accurately.
Handmade Variations
Many Phoenix Crafted products are hand-poured or hand-finished. Natural variations may include:
- Slight wax-color differences
- Minor surface variation
- Differences in decorative placement
- Small packaging variations
- Natural differences in wood, ceramic or handcrafted accessories
These variations are part of the handmade process and do not normally affect product quality or performance.
Questions About a Set?
Email Phoenix@Phoenix-Crafted.com with the gift-set name and any questions about contents, sizes, fragrances or availability.
Gifting & Personalization
Gifting & Personalization
Phoenix Crafted gift sets can be sent directly to the recipient and may include gift-message, fragrance and packaging options depending on the product selected.
Gift Messages
A complimentary gift message may be available for eligible orders.
When the option appears on the product page or in the cart, enter the message exactly as you would like it printed.
Gift messages should include:
- The recipient’s name
- Your personal message
- Your name or preferred sign-off
Gift messages may be printed on a card, packing insert or branded note, depending on the packaging format.
Gift-message limitations
- Messages may be shortened if they exceed the available space.
- We may correct obvious spelling or formatting errors when the intended wording is clear.
- Offensive, discriminatory or inappropriate content will not be printed.
- Emojis and special characters may not reproduce exactly as entered.
- Handwritten messages are not guaranteed unless specifically offered.
Pricing and Paperwork
Orders marked as gifts do not include product pricing inside the package.
The recipient may still receive:
- A packing slip without prices
- Product-care instructions
- Safety information
- Fragrance cards
- Gift-message inserts
Digital receipts and payment confirmations are sent to the purchaser’s email address.
Scent Choices
Fragrance options depend on the selected gift set.
A product may offer:
- A fixed curated assortment
- A choice from a limited fragrance list
- Full fragrance selection
- A surprise assortment selected by Phoenix Crafted
- Seasonal fragrance choices
Available scent choices will appear directly on the product page.
Fragrance requests added only in the order notes are not guaranteed when the product does not include a scent-selection option.
Choosing for someone else
When selecting a fragrance for a gift, consider the recipient’s preference for:
- Fresh and clean scents
- Warm and cozy scents
- Floral scents
- Fruity or sweet scents
- Woody or earthy scents
- Light or bold fragrance strength
Email us for help when you are uncertain which fragrance direction to choose.
Packaging Upgrades
Some gift sets may offer optional packaging upgrades, such as:
- Premium gift box
- Seasonal ribbon
- Decorative gift wrap
- Upgraded message card
- Special occasion packaging
- Additional protective presentation box
Packaging upgrades are available only when shown on the product page or custom-order form.
Exact colors, ribbons and decorative materials may vary based on season and availability.
Direct-to-Recipient Shipping
Gift sets may be shipped directly to the recipient.
Enter the recipient’s address in the shipping-address section during checkout and use your own email address for the order confirmation.
Before submitting the order, verify:
- The recipient’s full name
- The complete street address
- Apartment or unit number
- City, state and ZIP code
- A valid delivery location
Phoenix Crafted is not responsible for delays or failed delivery caused by an incomplete or incorrect address supplied at checkout.
Shipping to Multiple Recipients
Orders shipping to different addresses must generally be placed as separate orders.
Separate orders help ensure that each recipient receives the correct gift message, products and tracking information.
For larger gifting projects or multiple-recipient orders, contact us before ordering to discuss availability and fulfillment options.
Personalization Options
Personalization may be available for selected gift sets and custom orders.
Depending on the product, options may include:
- Recipient name
- Short printed message
- Custom fragrance selection
- Packaging color preference
- Occasion-specific packaging
- Custom candle label
- Curated product combination
Available personalization options are shown on the product page or confirmed through the Custom Order process.
Personalization Limitations
- Not every product can be personalized.
- Character limits may apply.
- Font, layout and label size may limit the amount of text used.
- Exact colors may vary from screen previews.
- Once approved custom work begins, changes may not be possible.
- Personalized and custom sets may be final sale.
- Personalization may increase processing time.
Review all names, dates and wording carefully before submitting a personalized order.
Corporate and Group Gifting
Custom gifting may be available for:
- Client gifts
- Employee appreciation
- Wedding parties
- Event favors
- Housewarming gifts
- Holiday gifting
- Memorial or celebration gifts
Large or customized orders require advance planning and are subject to product, packaging and production availability.
Begin a request through our Custom Order page or email Phoenix@Phoenix-Crafted.com.
Need Gifting Help?
Email Phoenix@Phoenix-Crafted.com with the occasion, recipient preferences, budget and desired delivery date.
Gift Set Shipping & Returns
Gift Set Shipping & Returns
This policy applies to Phoenix Crafted discovery sets, candle-and-wax-melt bundles, candle-care gift sets, curated fragrance boxes, seasonal gift collections and build-your-own gift boxes.
Processing Time
Gift-set processing time depends on the products included, packaging requirements, personalization and seasonal order volume.
Ready-to-ship gift sets generally require less processing time than customized, personalized or build-your-own sets.
The estimated processing time shown on the product page applies before carrier transit time.
You will receive:
- An order confirmation after checkout
- A separate shipping confirmation when the package has been transferred to the carrier
- Tracking information when available
Seasonal Order Deadlines
Holiday and seasonal delivery deadlines will be posted on the website when available.
Order deadlines are estimates, not delivery guarantees. Carrier delays, severe weather, high seasonal volume and address issues can affect delivery.
For the best chance of arrival before a holiday or event:
- Order as early as possible.
- Select an available expedited shipping option when appropriate.
- Confirm the shipping address carefully.
- Allow additional time for personalized or custom gift sets.
Orders placed after a published seasonal deadline may still be processed, but timely arrival cannot be guaranteed.
Shipping
Available shipping methods and estimated carrier delivery times are displayed at checkout.
Delivery estimates begin after order processing is complete.
Gift sets containing heat-sensitive wax products may receive additional protective packaging during warm weather.
Bring packages containing candles, tealights or wax melts indoors promptly after delivery.
Does the Full Gift Set Ship Together?
Whenever possible, all products in a gift set are packaged and shipped together.
A set may ship separately when:
- An item requires different packaging
- An accessory ships from a separate fulfillment location
- The order contains an oversized or fragile product
- A personalized item requires additional production time
- Separate shipping reduces the risk of damage
When an order is divided into multiple shipments, additional tracking information may be provided.
Shipping an order in multiple packages does not mean that additional products were charged separately.
Damaged, Melted or Incorrect Gift Sets
Contact us within 48 hours of delivery if the gift set arrives damaged, severely melted, incomplete or incorrect.
Please include:
- Your order number
- The gift-set name
- A description of the issue
- Photographs of every affected product
- Photographs of the gift packaging
- Photographs of the shipping box and protective packaging
- A photograph of the shipping label when requested
Keep all products and packaging until the claim has been reviewed.
Returns of Standard Gift Sets
Unused, unopened and noncustom gift sets may be considered for return when requested within 14 days of confirmed delivery.
To qualify, the complete gift set must be:
- Unused
- Unopened or in resalable condition
- Returned with all included products
- Returned with the original gift packaging
- Free from damage, fragrance contamination or missing components
Individual products from a bundled gift set cannot normally be returned separately.
If a set was sold at a bundled price, the entire set must be returned unless a partial return is specifically approved.
Scent-Swap Eligibility
Eligible scented products within a standard gift set may qualify for the Phoenix Crafted 14-Day Scent Swap Guarantee.
Candles
- No more than one burn
- Wax, vessel and label must remain in good condition
- The candle may not be heavily used, altered or contaminated
Wax melts
- No more than one cube, piece or portion may be used
- The remaining wax must be returned in its original packaging
- The wax may not be mixed with other fragrances or warmer residue
Tealights and votives
- No more than one item from the set may be burned
- The remaining items must be unused
- Original packaging must be included
Scent-swap eligibility applies only to the scented component being exchanged and does not guarantee replacement of the entire gift set.
The replacement fragrance must be available in the same product type and size. Price differences may apply when changing size, vessel or product format.
Accessories in Gift Sets
Unused accessories may qualify for return only when the full gift set is returned or when a separate return is approved.
Used candle-care tools, wax warmers, lighters or accessories containing wax, soot, fragrance residue or signs of use are not eligible for return.
Customized and Personalized Gift Sets
Customized and personalized gift sets are final sale once production begins unless they arrive damaged or incorrect.
This includes sets with:
- Custom labels
- Personalized messages printed directly on products
- Custom fragrance combinations
- Customer-selected product assortments prepared to order
- Custom packaging
- Corporate or event branding
- Special-order accessories
Review all personalization details carefully before submitting the order.
Build-Your-Own Gift Boxes
Build-your-own gift boxes are assembled based on the customer’s selected products.
Once the box has entered preparation, changes, cancellations or substitutions may not be possible.
Return eligibility depends on the individual products selected and whether the box includes personalized or made-to-order items.
When eligible, the entire build-your-own box and all original packaging may need to be returned together.
Final-Sale Conditions
The following are generally final sale unless damaged or incorrect:
- Personalized gift sets
- Custom gift boxes
- Custom-labeled products
- Made-to-order fragrance combinations
- Corporate or event orders
- Clearance gift sets
- Seasonal sets marked final sale
- Heavily used scented products
- Opened or used accessories
- Gift cards
Return Shipping
Customers are responsible for return shipping unless the order arrived damaged, defective, incomplete or incorrect.
Approved returns should be sent using a trackable shipping method and packaged securely.
Phoenix Crafted is not responsible for returns lost or damaged because of inadequate return packaging.
Refunds
Approved refunds are issued to the original payment method after the returned gift set has been received and inspected.
Original shipping charges and packaging upgrades are not refundable unless the order arrived damaged, defective or incorrect.
A deduction may apply when an approved return is incomplete, damaged or missing original packaging.
Order Cancellations
Contact us immediately if an order needs to be canceled.
Cancellation cannot be guaranteed after:
- Products have been gathered for the set
- Gift wrapping has begun
- Personalization has started
- Custom materials have been ordered
- The package has shipped
Contact Us
For shipping, returns, damage, scent swaps or gifting questions, email Phoenix@Phoenix-Crafted.com.
Include your order number and gift-set name so we can assist you promptly.
Find Your Candle Size

Candle Size Guide
Choose your candle size based on the room you are scenting, your preferred fragrance presence, and how often you plan to burn it.
Burn times are approximate. Fragrance, wick type, room conditions, and candle-care habits can affect total burn time.
Quick Size Comparison
| Vessel | Wax Weight | Approximate Burn Time | Recommended Space | Wick Information |
|---|---|---|---|---|
| Noir | 10 oz | Approximately 55–65 hours | Bedrooms, bathrooms, offices, entryways and smaller living spaces | Single cotton or wooden wick, depending on the option selected |
| Noir Grande | 14 oz | Approximately 65–75 hours | Living rooms, dining rooms, primary bedrooms and medium-sized open spaces | Cotton or wooden wick, depending on the option selected and fragrance testing |
| Aura | 18 oz | Approximately 80–100 hours | Large living rooms, open-concept spaces, primary suites and statement displays | Multi-wick configuration designed to support the wider vessel |
Noir · 10 oz
Our versatile everyday candle size.
The Noir vessel is ideal for everyday burning and works well in smaller and medium-sized rooms. It provides a noticeable fragrance experience without overwhelming the space.
- Wax weight: Approximately 10 oz
- Estimated burn time: 55–65 hours
- Recommended rooms: Bedroom, bathroom, office, entryway or reading nook
- Suggested room size: Small to medium
- Wick: One cotton or wooden wick, depending on the option selected
- Best for: Everyday use, scent exploration and gifting
Choose Noir if:
- You are trying a fragrance for the first time.
- You primarily burn candles in one smaller room.
- You prefer a balanced fragrance presence.
- You want a versatile candle for everyday use.
- You are purchasing a candle as a gift.
Decorative Noir note: A Noir candle with wax flowers, embeds or other decorative elements remains part of the same 10 oz vessel category. Decorative wax may slightly affect the usable burn time and will naturally melt or shift as the candle burns.
Noir Grande · 14 oz
A longer-lasting candle with a more noticeable fragrance presence.
The Noir Grande offers additional wax and a longer burn than the standard Noir. It is an excellent choice for medium-sized rooms and for customers who burn their favorite fragrance regularly.
- Wax weight: Approximately 14 oz
- Estimated burn time: 65–75 hours
- Recommended rooms: Living room, dining room, primary bedroom or larger office
- Suggested room size: Medium
- Wick: Cotton or wooden wick, depending on the selected option and fragrance testing
- Best for: Favorite fragrances, frequent candle users and central living spaces
Choose Noir Grande if:
- You already know you enjoy the fragrance.
- You want a longer-lasting candle.
- You are scenting a living room, dining room or primary bedroom.
- You prefer a more noticeable fragrance experience.
- You plan to burn the candle regularly.
Aura · 18 oz
Our statement candle for larger rooms and extended enjoyment.
The Aura vessel has a wider opening and larger wax capacity, helping create a broader melt pool and a more expansive fragrance experience.
- Wax weight: Approximately 18 oz
- Estimated burn time: 80–100 hours
- Recommended rooms: Large living room, open-concept space, primary suite or dining area
- Suggested room size: Medium to large
- Wick: Multi-wick configuration designed to support the wider vessel
- Best for: Open spaces, statement displays and frequently burned signature scents
Choose Aura if:
- You want the candle to serve as a focal point in the room.
- You are scenting a larger or open-concept area.
- You want the longest-lasting standard Phoenix Crafted candle.
- You already know the fragrance works well in your home.
- You prefer a broader fragrance reach.
Which Candle Size Should I Choose?
Bathroom, office or entryway
Choose the Noir 10 oz. It is large enough to provide a noticeable fragrance experience without overpowering a smaller space.
Bedroom
Choose the Noir 10 oz for a balanced fragrance presence or the Noir Grande 14 oz for longer burn time and stronger room coverage.
Living room or dining room
Choose the Noir Grande 14 oz. It offers a longer burn and a more noticeable fragrance presence for central living spaces.
Large or open-concept room
Choose the Aura 18 oz. Its wider vessel and multi-wick design are better suited to larger areas.
First-time fragrance purchase
Begin with the Noir 10 oz or a Phoenix Crafted Discovery Set before committing to a larger vessel.
Gift purchase
Choose the Noir 10 oz for the most versatile gift option. Decorative Noir styles offer additional visual impact while remaining within the same 10 oz size category.
Cotton Wick or Wooden Wick?
Cotton Wick
- Provides a traditional and quiet candle experience
- Produces a steady flame
- Trim to approximately 1/4 inch before every burn
- A good choice for customers who prefer simple wick maintenance
Wooden Wick
- May produce a soft crackling sound
- Creates a wider, modern-looking flame
- Trim to approximately 1/8 inch before every burn
- Remove loose charred wood before relighting
Not every wick type is appropriate for every vessel and fragrance combination. The wick choices available for a particular candle are displayed on its product page.
Understanding Burn-Time Estimates
Burn times are approximate and assume the candle is used and maintained correctly. Actual performance may vary based on:
- Wick type and wick maintenance
- Fragrance composition
- Length of each burn session
- Room temperature and airflow
- Decorative wax elements or embeds
- Whether the candle reaches an even melt pool
- How much wax remains when use is discontinued
For the best performance, trim the wick before every use, keep the candle away from drafts and do not burn it for more than four hours at a time.
Stop burning the candle when approximately 1/2 inch of wax remains at the bottom of the vessel.
Need Help Choosing?
Email Phoenix@Phoenix-Crafted.com or Give us a call or text us at (336) 501-4286 with the room you are scenting, its approximate size and the fragrance experience you prefer. We will help you choose the most suitable candle size and wick.
THOUGHTFUL GIFTING
Made to feel personal.
Each Phoenix Crafted gift set is thoughtfully assembled to create a warm, memorable experience—from the fragrances and finishing details to the moment it is opened.